Lead Outsourcing Manager training enables you to gain a thorough understanding of the core principles of outsourcing based on ISO 37500. During this training course, you will also acquire the necessary knowledge to support an organization in designing and deploying an outsourcing strategy and support an organization during the transition, operation, monitoring and evaluation of outsourcing activities.
After understanding all the necessary concepts of Outsourcing, you can sit for the exam and apply for a “PECB Certified Lead Outsourcing Manager” credential. By holding the PECB Lead Outsourcing Manager Certificate, you will be able to demonstrate that you have the practical knowledge and professional capabilities to manage outsourcing activities.
Who should attend?
Managers or consultants seeking to master their skills to support an organization during the implementation of an outsourcing strategy
Managers or consultants seeking to master their skills to support an organization during the negotiation and establishment of outsourcing arrangements
Stakeholders engaged in outsourcing governance
Individuals responsible for outsourcing activities of an organization
Individuals responsible for managing outsourcing risks
Learning objectives
Understand outsourcing principles and concepts based on ISO 37500 recommendations
Gain a comprehensive understanding of the complete outsourcing lifecycle model
Be able to interpret ISO 37500 recommendations in the specific context of an organization
Develop the expertise to support an organization to effectively design and deploy an outsourcing strategy
Master the expertise to support an organization during the transition and operation of outsourcing activities
Master the methods, techniques and approaches used to effectively monitor and evaluate outsourcing activities
Educational approach
This training is based on both theory and best practices used in Outsourcing Management
Lecture sessions are illustrated with examples based on case studies
Practical exercises are based on a case study which includes role playing and discussions
Practice tests are similar to the Certification Exam
Prerequisites
A fundamental understanding of Outsourcing services and comprehensive knowledge of management principles, concepts and strategies.